If you have any questions, require more information about our privacy practices, or would like to make a complaint, please contact us by email at info@nadyastratustudio.ca

When you visit our website (nadyastratu.com), we collect certain information about your device, interactions with our site, and details necessary to process your purchases. Additionally, we collect information if you contact us for customer support.
Below is the information we collect and the purpose for doing so:
I - Device Information

• Purpose of collection: To optimize site performance, ensure smooth functionality, and analyze usage trends.
• Source of collection: Automatically collected through cookies, log files, web beacons, and similar technologies.
• Personal Information collected: Browser version, IP address, time zone, cookie data, pages visited, search terms, and site interactions.

II - Order Information

• Purpose of collection: To process and fulfill your orders, manage payments, provide invoices and order confirmations, and communicate about products or services.
• Source of collection: Collected directly from you.
• Personal Information collected: Name, billing and shipping address, payment information (including credit card details), email address, and phone number.

III - Customer Support Information

• Purpose of collection: To provide customer service and assistance.
• Source of collection: Collected directly from you.

Minors Our site is not intended for individuals under the age of 13. If you believe your child has provided us with Personal Information, please contact us to request its deletion.

We share your Personal Information with service providers to assist with our services and fulfill contracts with you. For example:

• We use payment processors to facilitate transactions securely.
• We may share information to comply with legal obligations, respond to lawful requests, or protect our rights.

We use Personal Information to provide targeted marketing based on your interests. This includes:

• Google Analytics: Understanding customer interactions with our site (Opt-out: Google Analytics Opt-out).
• Advertising Partners: Sharing some details with third-party advertising platforms for personalized ads.

To opt out of targeted advertising:

• Facebook: Ad Settings
• Google: Ad Settings
• Bing: Ad Settings

We use your Personal Information for the following purposes:

• To sell and deliver digital products.
• To process transactions securely.
• To keep you informed about new products, courses, and promotions.

We retain your Personal Information for our records unless you request its deletion. For more information, see the “Your Rights” section below.

If you are a resident of the European Economic Area (EEA) or California (CCPA), you have the right to access, update, or delete your Personal Information. To exercise these rights, please contact us at info@nadyastratustudio.ca

We use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.

There is no industry-standard response to Do Not Track (DNT) signals, so we do not alter our practices based on DNT signals from browsers.

We may update this policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.

If you are dissatisfied with our response to a complaint, you have the right to contact the relevant data protection authority.